Field Service Lightning Appointment Booking Api

Dispatcher and technician licenses may not be used for a contact center call center or customer case management application.

Field service lightning appointment booking api. Field service in the rest api field service managed package fsl namespace. Field service technicians mobile employees and contractors require at least one 1 dispatcher in order to use the scheduling tool. Lightning apps lightning flow marketing cloud. For example we can schedule an appointment tomorrow between 9 and 11 am or next monday between 4 and 6 pm.

Represents the appointment booking scheduling process in field service. To find the answer let s evaluate what type of scheduling you are trying to implement and determine how mature of a scheduling tool you will need. The time frame of the returned appointment booking slot. Our field service mobile app enables teams to always be connected with access to the info they need to complete work seamlessly.

Optimize your workforce and improve field service management with salesforce s intelligent field service solution formerly field service lightning. So when should a company pursue one or the other. Built to be offline first field service lightning presents information in a clean and easy to use user interface and arms your workforce with the latest. Get up to speed with fsl.

Improve first visit resolution by arming employees with this best in class mobile solution. The field service lightning mobile app by salesforce is a brand new way to bring the full power of field service management to your mobile workforce. Represents an appointment to complete work for a customer in field service and lightning scheduler. Represents the appointment booking scheduling process in field service.

The grade of the available appointment booking slot. For example we can schedule an appointment tomorrow between 9 and 11 am or next monday between 4 and 6 pm. This object is available in api version 38 0 and later. Appointment booking returns the available slots for a service appointment while considering scheduling policies work rules and service objectives.

Appointment booking returns the available slots for a service appointment while considering scheduling policies work rules and service objectives.